Frequently Asked Questions

Can’t find your questions? Please email me directly at info@divineremedyhealing.com

Booking Policy

Video Conferencing: I use AnyMeeting platform, if you do not have it installed on your device, please do so prior to our session. This will ensure we can promptly start our session. Sessions begin at the time booked, regardless of what time you log on.

Tech Issues: They happen. I recognize this. There is a 15min buffer to accommodate any tech issues. If there is a major tech issue we will arrange a new time for our session. A major glitch is anything that’s disrupting our session more than 15min. I appreciate your understanding and working with me on this.

Session Time: You will be given a 15min prompt prior to the end of the session. This will be your opportunity to ask any last questions. If you know that you have a lot to cover in a session, consider booking a longer session, or sign up for one of the packages. I want us to be respectful of each other’s time and greatly suggest coming to the session prepared with questions. The sessions always focus on your goals, so let’s define them and get the most out of the time we spend together.

Follow Up: Once you’ve had some time to process all we’ve covered, I’d like to give you an opportunity to ask follow-up questions. All of the session include up to 3 follow up questions via email within 24 hours of the session. Please ask them within the time frame. This will ensure that I’m still tapped into your energy and can provide you with answers. Otherwise, I can only respond to your general questions.

Cancellation Policy: Things happen and I recognize that. All sessions can be cancelled / rescheduled up to 48hrs prior to start. You have the ability to do this on your own end through the booking portal. There is a link in the confirmation email you are sent that provides you with this option. Within 48hrs of your session, you may reschedule it up until the very start of the session. Simply reach out to me via email and let me know you cannot make it. However, if you do not notify me in any way and your session starts, I will wait for 20min for you to log on, and if you don’t that will be counted as a no show. No shows are notice are charged at full. To avoid this, if you are running late: notify me. If you need to cancel: notify me. If you are late more than 20min and there is still time left in your session, message me and I will log back on. Let’s be respectful of each other’s time. I will offer the same courtesy to you.

Rescheduling: Sometimes life happens to me, too, and I may need to reschedule your session. This happens rarely, but it’s possible that it may. I show up for each session fully prepared, with my attention 100% on you. If I ever ask to move your session it is because it is absolutely mandatory that I do so. I always appreciate your flexibility and offer the next available appointment. I will do everything within my power to make up for inconveniencing you. I do appreciate your understanding and patience.

I reserve the right to refuse working with anyone who has treated me, or my team, in a disrespectful manner; or anyone who has booked a session with dishonorable intentions.

 

services

+ What is Energy Healing?

Energy healing is a holistic practice that activates the body's subtle energy systems to remove blocks. Subconscious programming, trauma, distress, self limiting beliefs, toxic patterns, etc are stored in specific energetic fields in the body. Each energy center corresponds to a specific part of the body or organ. These low vibrational energies slow down the natural flow of energy and which can result in physical illness or general feeling of unwell. Additionally they can hinder the body’s natural ability to heal physically, mentally, emotionally and spiritually. By breaking through these energetic blocks, the body's inherent ability to heal itself is stimulated.

+ How does the Master Energy Healing differ from other energy healing?

Master energy healing refers to the healer’s abilities and level of training. Through continued education, learning and practice a healer gets attuned to the master energy & acquires the knowledge, understanding and wisdom they can call upon when in their healing sessions. It also refers to one's natural healing gifts.

+ Do you offer ongoing coaching programs?

I am a spiritual guide and healer whose purpose is to help other's uplift, uplevel and elevate. I don't personally align with the energy of the word 'coach' and instead refer to myself as a guide. And, as such I call my long term programs, guiding systems & intensives. I recognize the importance of ongoing work and support and currently offer an exclusive 10 week transformational intensive specifically designed for those ready to do the work, as well as shorter 4 week and 2 week upleveling programs. Find more information under the Packages page.

+ How are you different from others?

I prefer not to compare myself to others, because there are many amazing practitioners out there. It isn’t about who is ‘better’ or ‘different’ but rather who is the best match for you. Do our energies align? Do you feel like I am someone you can trust and open up to? Are you drawn to my energy and do you feel that what I’m offering is going to benefit you? I work with clients globally, both male and female. All of my clients come to me because they knew our meeting was going to change their life, and it does. I am created to help others heal. I know what it takes to heal, because I had to walk that journey myself. I am absolutely passionate about uplifting others and the thing that brings me most joy is seeing my clients transform and succeed.

+ What is Energy Healing Based on?

Energy healing is based on scientific principles. Science tells us that everything in the Universe is made up of energy. Energy is the building block of all matter. Everything, including, the chair we sit on, the food we eat, the car we drive is made up of energy and vibrates on a specific frequency. This is especially true for humans. When we refer to someone as having “good vibes” we are ultimately talking about the person’s vibrational frequency and positive thoughts and feelings have a higher vibrational frequency.

Energy healers have the ability to channel (focus & direct) the life force energy to any person, place or thing by activating the healing energy with focused intention. Thanks to quantum physics, a healer can operate outside of the normal limitations of time and space. This allows the healer to transmit healing energy to anyone, anywhere and at any time. And, while hands-on and distant healing slightly differ in the way energy is channeled, they are both equally as effective.

+ This is my first session or I haven’t had a session in a while. What do you recommend I book?

If this is your first session with me and you are not familiar with my work, I recommend starting with an energy reading & energy healing package. This will provide you with an indepth insight into your energetic blueprint as well as an opportunity to release energy blocks, align with a higher vibrational frequency as well as offer you concrete tools for your ongoing success. If you would like just a reading, I suggest booking a 90min reading an selecting areas you'd like to focus on. If you would like just a healing, I suggest booking a 90min healing session and selecting a reiki healing and a guidance session.

+ Who Can Benefit from Energy Work?

Energy healing is a form of alternative medicine that can help you relax and feel more balanced. Anyone, at any time can benefit from a session. If you’re feeling stressed, anxious, lost, confused or going through a challenging period in life, an energy healing session can help bring clarity and tranquility to you. Those who are drawn to energy healing are usually on a path of self discovery, higher wisdom, deep inner healing and a desire to transform themself and their life.

+ Do you offer in person Reiki Healing?

Reiki sessions are no longer offered in person. I have created a unique Virtual Reiki Healing session where through a guided meditation I lead you in various hand placements and channel the Reiki energy to you. It is offered as a private session as well as a group event for those who could benefit from Reiki healing but have a limited budget.

+ How will I feel after a session with you?

Each person experiences energy work differently and the results depend on where you are on your journey, your willingness to surrender and do the work and your general response to energy. Most people report:

  • Heightened energy and vibrating at a higher vibrational frequency
  • Feeling “lighter’ and more optimistic
  • Feeling motivated and energized
  • Having greater clarity and ability to get things done. In cases where we touched on deeper issues or uncovered long suppressed truths, you may experience:
  • Heightened Emotions: you may experience sudden waves of emotions bringing to the surface feelings you have previously suppressed. Resist the urge to control these emotions or ignore them. Allow yourself to feel the feelings that are resurfacing. This is the process of allowing them to release from you.
  • Fatigue or Low Energy: you may feel like your body is in a need of rest, and this is normal. After all it’s been working overtime for you to push open and release the energetic blocks which may have been in the body for a long time. Listen to what your body is asking you. Once rested, in most cases you will feel much lighter and energized.

Aromatherapy & Essential oils

+ What is Aromatherapy & what are essential oils?

Aromatherapy is a holistic healing treatment that uses natural plant extracts to promote health and well-being. Sometimes called essential oil therapy, it uses essential oils (compounds extracted from plants) medicinally to improve the health of the body, mind, and spirit. It enhances both physical and emotional health.

+ Are essential oils the same as perfume?

Essential oils are not the same as perfumes or other fragrance oils. Essential oils are natural plant extracts, whereas fragrance oils are chemically produced to mimic certain aromatic scents for production of scented products like candles or perfumes.

+ Can essential oils be applied directly to my skin?

While one of the most common ways of using EOs is dermally (on the skin), it is not recommended that they be applied neat (undiluted) directly on the skin. They are highly concentrated and can easily irritate skin and even cause burns like most citrus oil. It is always recommended that they be properly diluted with a carrier oil of choice.

+ Can I use essential oils internally?

While internal use of EOs has gained in popularity through marketing efforts of MLM companies, EOs should never be ingested without prior consultation with a certified professional who can recommend proper dilution levels. Essential oils are highly concentrated and can easily burn the stomach lining and even cause build up of toxicity levels in the body. Adding Lemon essential oil to your water has absolutely no nutritional value but it most definitely opens you up to the possibility of burning your esophagus and stomach lining.

+ Can I use essential oils if I'm pregnant?

Yes, but do so with caution. It is always recommended to consult with a certified professional who can suggest safe oils to use. There is a long list of EOs that are NOT considered safe during pregnancy and should be avoided. Spanish Lavender is one of these oils so even Lavender (if you’re not sure of chemotype) can be contraindicated. The first trimester of pregnancy is considered the most delicate time. Since we're assuming that essential oil constituents cross the placenta, it is generally suggested that the mother use very little essential oil during the first trimester, and only as needed at a 1% dilution. For anyone concerned about the use of oils they should be avoided completely during the first trimester.

+ Are you associated with a MLM company like Living Young or doTerra?

No. While we appreciate that multi level marketing companies provide opportunities to individuals to make money, simply put our core values are not aligned with many of their practices. Most notably the promotion of unsafe use of oils. So, what do we do differently?

  • We support trusted Canadian & US vendors who practice sourcing fair trade, ethical and organic essential & carrier oils
  • Safe and responsible essential oil use is our #1 priority.
  • We advise on best practices and uses. Sales are important, but so is the well-being of our clients.
  • We do not support or advocate for internal use of essential oils (unless supervised by a certified clinical professional) We do not offer this service.
  • We use high quality, certified organic, fair trade where possible, ethically sourced and unadulterated essential oils ( with GC-MS reports) to create our blends

+ Are your essential oils ‘therapeutic grade’

The term 'therapeutic' essential oils is a marketing gimmick. There is no governing body that gives those grades, meaning high quality oils are available through many reputable companies. There are only so many essential oil distillers in the world (especially of some of the more rare oils) which means a lot of companies get their oils from the same suppliers). Any company can label their oils ‘therapeutic grade’ and therefore that is not the best way to determine the quality of an oil.

General Shop Questions

+ Where do you ship? How long does it take to ship my order?

We currently ship in Canada and the United States. Once you've placed your order, it usually takes 3-5 days to process it for delivery.

+ Is my order tracked?

Your order is sent and tracked via Canada Post shipping services. Once your order is shipped, a tracking number will be emailed to you.

+ Do you accept returns?

To maintain safety and integrity of the products, at this time, we cannot accept returns. All sales are final until further notice.

+ Will I pay duties & taxes?

Our delivery partner will handle the clearance and will invoice you in local currency for the duties and taxes linked to your order.

+ I’m located in Canada. Do I have to pay additional taxes?

All local taxes are included in the price listed. Additional taxes will not be charged at checkout.

+ What is the currency?

All prices are listed in US currency.